Burnaby's wet winters and aging housing stock — a lot of it built in the 60s and 70s with basement suites and older drainage systems — make water damage a real and recurring problem here. When a pipe bursts, a sump pump fails, or a heavy rainfall backs up through a floor drain, the clock starts immediately. Carpet and underlay can begin harbouring mould within 24 to 48 hours, and in a city where many homes have strata or rental suites below grade, the damage spreads fast. Protech Carpet Cleaners responds quickly across Burnaby with extraction equipment and drying systems built for full flood restoration, not just surface cleanup.

Burnaby sits in one of BC's rainiest corridors, and neighbourhoods like Edmonds and South Slope see regular surface flooding during heavy fall and winter storms. If your insurer requires documentation of professional restoration work — which many BC policies do — we provide detailed records of the process from extraction through final drying.

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